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Question

Wifi keeps cutting out

  • March 21, 2026
  • 2 replies
  • 14 views

Over 5 hours no wifi, I rebooted the router and it worked for 2-3 min and then cut out again, anyone else having this issue! I’m in Vaughan 

2 replies

Dinh
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  • Mobile Master
  • March 21, 2026

Just to confirm, is direct LAN port working normally or both had issues?

Has there been any severe weather in your area recently? Also, have you checked whether all physical connections are properly set up? What was the status of the light on your modem?


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  • Mobile Master
  • March 21, 2026

Have you used the koodo internet app to help diagnose the problem? As if you use it and perform a network scan it may be able to see if there any problems with the service. More can be found below.

https://www.koodomobile.com/en/help/troubleshootkoodointernetapp?srsltid=AfmBOorBOY66WeGDoIDaebE0TW8P4RjYGFBm-0C9rsETtOZPNt5d7jJX