Skip to main content
Koodo Community

Hello,

I was trying to use my phone today to get back home by bus. However, it will not do that unless I have wi-fi while I am outside. How do I fix this?

Hello,

I was trying to use my phone today to get back home by bus. However, it will not do that unless I have wi-fi while I am outside. How do I fix this?

Did you enable mobile data on your phone? https://www.samsung.com/latin_en/support/mobile-devices/how-to-enable-or-disable-mobile-data-on-your-galaxy-phone


When you mentioned it does not work, how was your call and text?

Additionally, which plan are you on? and was your phone a Canadian version ?