Skip to main content
Koodo Community

Having problems with texts and making calls this afternoon.  Reboot the phone - problems persist.

Any ideas what’s up with the network?

I’m in the same boat. Calls keep dropping, texts say they aren’t going through but are actually getting sent multiple times. I can’t find out any info at all


There was a known outage effecting VoLTE services.
Looks like it just got fixed as of 4min ago.

The suggestion as of now is to turn airplane mode on and off to reconnect to the network and then you should be good.

https://www.telus.com/en/on/outages