When I try to access my voicemail a screen pops up that says “error performing request” and when I dial 1 it says call fail.
Best answer by dongmei
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Can you dial your own number to get o your voicemail password prompt? You may need to press * or # to get to the password entry menu
When I dial 1+my number . Yes I can access to voicemail. But now I couldn’t directly access to my voicemail by voicemail buttons. It only shows the call fail
Userlevel 7
+4
Hi
What phone are you using?
Have you tried resetting the network settings on your phone and see if that helps?
I am using iPhone XR. How to reset network setting ?
Settings > General > Reset > Reset Network Settings
Userlevel 7
+4
You can reset network settings using the following steps:
- From the home screen, tap Settings.
- Scroll down and tap General.
- Tap Reset.
- Tap Reset Network Settings
Please note that resetting network settings will also reset the saved wifi and bluetooth connections.
I already did that before
The voicemail is working now. I just updated my phone. Thanks for the suppport.
Try turning off your iphone, taking out your sim, turning the iphone bsck on, and the putting the sim back in again
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