upgrade to VoLTE

hi Allen

thank you so much for replying i really appreciate you. just wondering where I check to see if it says LTE when I make a call?

Hi ​@brookelynn 

this will be in your top right corner of your screen when you make a phone call, it’s in the same spot as when you use mobile data.

When you place a phone call, the LTE symbol will remain in the top right corner when you’re on VoLTE. If not, it will switch to “3G” being displayed instead. If it switches to 3G, then the device is using the 3G network to make the call as opposed to VoLTE.

so thankful for your help Oliver. I made a call but no symbols were displayed but Wi-Fi and battery but when I turned on my mobile data the LTE was displayed! I hope that means I did it right thanks to you of course. am I assuming this? if I don't hear from anyone ill know I did it right!

I apologize for the delayed response. That’s exactly right - to have the indicator appear it’s best to turn off wifi and have data enabled. This is encase you have wifi calling enabled, causing the LTE logo to not appear in addition that your tool bar in the top right can only display so much at once. So when wifi is enabled it may not show this. You did the right thing.

Where you saw the LTE indicator, made the call, and it did not change shows that you’re calling over the VoLTE network and that the device is correctly setup and compatible. I hope this confirmation helps. 🙂

o my goodness i wasn't sure how asking the community would go but im so impressed as it's been a good experience and i appreciate the kindness, patience and quick replies. thanks again Oliver and Allen !