Skip to main content
Koodo Community
Community

I have 4 lines on my account and I can only view calls on two of them. When I try I get a message that says this.

 

Do you get the same error on a desktop browser? 

I haven’t tried…I don’t have one at home

I haven’t tried…I don’t have one at home

What about clearing the cache and cookies from the browser on your phone?

I will try that. I just don’t understand why I have no problem with the other 2 lines.

There might be an issue in the back-end. The more the accounts, the harder it is. Also try incognito mode. I can only log in my account in incognito mode.

Terms & Conditions
Koodo Community