Skip to main content
Koodo Community
Question

unable to view calls

  • May 28, 2023
  • 5 replies
  • 82 views

I have 4 lines on my account and I can only view calls on two of them. When I try I get a message that says this.

 

This topic has been closed for replies.

5 replies

Forum|alt.badge.img+4
  • Mobile Master
  • May 28, 2023

Do you get the same error on a desktop browser? 


  • Author
  • Beginner
  • May 28, 2023

I haven’t tried…I don’t have one at home


Forum|alt.badge.img+4
  • Mobile Master
  • May 28, 2023

I haven’t tried…I don’t have one at home

What about clearing the cache and cookies from the browser on your phone?


  • Author
  • Beginner
  • May 28, 2023

I will try that. I just don’t understand why I have no problem with the other 2 lines.


Forum|alt.badge.img+4
  • Mobile Master
  • May 28, 2023

There might be an issue in the back-end. The more the accounts, the harder it is. Also try incognito mode. I can only log in my account in incognito mode.