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trying to unlock my phone

  • October 11, 2022
  • 4 replies
  • 414 views

Eric Lafortune

I have an old koodo phone I am trying to put another Sim card into it and it's asking for a pin.

*********0330707

Was told I can get the unlock pin from koodo using these numbers.

 

Best answer by rikkster

You should be able to unlock your phone from within your Self Serve account.

To unlock your phone online:

  1. Login to Self Serve
  2. From the Self Serve dropdown menu, select Mobile services
  3. Select Unlock your phone
  4. Enter the required information, then submit

Successful unlock code retrieval for non-iOS phones: We’ll show you the unlock code and send a confirmation email with the code in it.

Unlocking your phone | Help

This topic has been closed for replies.

4 replies

  • Answer
  • October 12, 2022

You should be able to unlock your phone from within your Self Serve account.

To unlock your phone online:

  1. Login to Self Serve
  2. From the Self Serve dropdown menu, select Mobile services
  3. Select Unlock your phone
  4. Enter the required information, then submit

Successful unlock code retrieval for non-iOS phones: We’ll show you the unlock code and send a confirmation email with the code in it.

Unlocking your phone | Help


Eric Lafortune

I do not have a self serve account,  I am no longer a koodo customer 


Boa_Guy Koodo
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  • Koodo Alumni
  • October 12, 2022

@Eric Lafortune  We have sent you a PM, so we can further look into this, please check your inbox when you get the chance 


Eric Lafortune

Thank you very much for your support