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trying to unlock my phone

  • 11 October 2022
  • 4 replies
  • 269 views

I have an old koodo phone I am trying to put another Sim card into it and it's asking for a pin.

*********0330707

Was told I can get the unlock pin from koodo using these numbers.

 

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Best answer by rikkster 12 October 2022, 03:10

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4 replies

Userlevel 7
Badge +4

You should be able to unlock your phone from within your Self Serve account.

To unlock your phone online:

  1. Login to Self Serve
  2. From the Self Serve dropdown menu, select Mobile services
  3. Select Unlock your phone
  4. Enter the required information, then submit

Successful unlock code retrieval for non-iOS phones: We’ll show you the unlock code and send a confirmation email with the code in it.

Unlocking your phone | Help

I do not have a self serve account,  I am no longer a koodo customer 

Userlevel 7
Badge +4

@Eric Lafortune  We have sent you a PM, so we can further look into this, please check your inbox when you get the chance 

Thank you very much for your support