Skip to main content
Koodo Community
Community

Hi, spoke with Koodo regarding transferring my Bell landline to Koodo mobile phone. the rep said they did all on their end and that I have to call Bell withing 24 hours to give them my permission for the transfer or the transfer will be cancelled. I called Bell, the lady said I didnt have to call because the process is automatic: as soon as the number has been transferred, it is automatically cancelled at Bell. The only thing she can do is to cancel the line. I was not sure it is the right thing to do. My cell phone has the transferred number, can call and receive calls. Should I still call Bell to cancel it or just wait (how long?) thanks,

Since it’s a home phone number you don’t have to verify the port so no need to call Bell.

Once the port fully goes through (it can take a few days for landlines), the number will be cancelled with Bell and you’ll receive your final bill from them. Nothing you have to do after the transfer has been requested with Koodo.

Terms & Conditions
Koodo Community