I'm on wifi and wanting to text. In order to not incur charges, do I just leave my mobile data turned off? Do I also leave my airplane mode turned off or on? Confused senior here.
Are you a prepaid or postpaid customer?
You cannot send sms using wifi. You need to enable roaming to do that. Also sending text isn't free while traveling outside of Canada.
Are you using an iPhone?
Are you trying to send regular text messages or send a message with a data based messaging app like Facebook messenger or whatsapp?
I'm postpaid and using a Samsung android. I can use what's app, but wanted to actually text. I am on wifi with my flight mode turned on and my mobile data turned off.
If you want to text (sms), then like Dinh said above you need to turn on and pay for roaming. Texting will not work on wifi.
Airplane mode will need to be turned off.
If you choose to do this, make sure you have Easy Roam enabled in your self serve
https://www.koodomobile.com/help/easy-roam
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.