What plan is your son on? Do you pay for the data block add-on or how are you preventing your son from using data?

The very best plan for texting with no data (needed) is the $15 prepaid plan. It offers 100 minutes (but can be added to with non expiring boosters), unlimited incoming and unlimited text/picture messaging.

Thanks for your reply. The plan is $35 a month and it includes everything below. I have paused his data. My understanding was that he wouldn’t be able use data without a plan that includes data but it seemed like he was using data so I paused it. It sounds like I should move over to the $15 prepaid plan as that includes 100 mins for calling which is more than he needs and unlimited messaging?

• Pay-per-use data
• Unlimited Canada-wide minutes
• Call Display+
• Voicemail
• Call Waiting and Conference Calling
• Additional data $13/100 MB
• Unlimited messaging (text & picture)*

How is your son texing.. What device? What platform.?  I.E if he is trying to text on a third party app like WhatsApp or Telegram for example… That requires data. 

 

Not a third party app, he has an iPhone and is using the message app. I was surprised that you didn’t need data to send or receive texts and so I asked the staff and he confirmed.

Its because he is probably trying to send his messages as an iMessage. IMessage requires data. 
Please ensure you turn off iMessage when leaving a Wi-Fi connected area or turn on “Send as SMS” to ensure you can still send and receive regular text messages where there is no data.
 

Hope this helped. :)