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Question

Some one Help me to unlock my iPhone SE

  • April 20, 2026
  • 13 replies
  • 55 views

Olga Sereda

someone help me to unlock my iPhone SE please

13 replies

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  • Mobile Master
  • April 20, 2026

Hi there,

Have you attempted to unlock the device using Koodo assist? You can do so by following the steps here: https://www.koodomobile.com/en/help/unlocking-your-phone?srsltid=AfmBOorsT99v5oI83unmZry2Y-PDCJuHIH5bwRDJoZYevXRtHNYV6z2s

 

 


Allan M
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  • Mobile Master
  • April 20, 2026

You can request a phone unlock via Koodo Assist:
https://www.koodomobile.com/en/help/?autobots=rollout&intent=unlock


Olga Sereda
  • Author
  • Coach
  • April 20, 2026

not working please help me 


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  • Mobile Master
  • April 20, 2026

Ok, in that case I will flag a rep to assist.

Make sure you're logged into the community using your self serve credentials. They will respond here as we have. 🙂


Olga Sereda
  • Author
  • Coach
  • April 20, 2026

sorry not active Koodo user


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  • Mobile Master
  • April 20, 2026

Ah I see, in that case they may send you a private message on this platform to confirm some details. We will see what they say. 👍


Olga Sereda
  • Author
  • Coach
  • April 20, 2026

thanks please send message 


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  • Mobile Master
  • April 20, 2026

sorry not active Koodo user

You dont need to be an active Koodo customer to unlock the phone.  Was the phone purchased from Koodo?

Which iphone SE do you have?  Have you tried to insert another carriers sim card in your phone to see if it is already unlocked?

 

When you followed the steps above, what error did you get?


Olga Sereda
  • Author
  • Coach
  • April 20, 2026

yes its purchase Koodo 


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  • Mobile Master
  • April 20, 2026

Which iphone SE do you have?  Have you tried to insert another carriers sim card in your phone to see if it is already unlocked?

 

When you followed the steps above, what error did you get?


Olga Sereda
  • Author
  • Coach
  • April 20, 2026

its 2016/2015 purchase i don’t think its already unlocked


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  • Mobile Master
  • April 20, 2026

Have you tried to insert another carriers sim card in your phone to see if it is already unlocked?

 

When you followed the steps above, what error did you get?


Koodo
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  • Official Rep
  • April 20, 2026

Hello ​@Olga Sereda .As we require more details, we have sent you a private message. Feel free to respond whenever you have the time.