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Question

so many issues latley with koodo latley

  • July 24, 2026
  • 4 replies
  • 21 views
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So I came back to Koodo after everything on my account fixed now my call display plus doesn’t work anytime anyone who’s a rogers customer has there name customized always used to show there. Now it’s just say the province and the phone number why does Koodo have so many problems like ugh.

 

i miss when Koodo was just a simple easy to use company now it’s just difficult.

 

all my friends have caller id setup to show there names but this crap is annoying man Telus seriously fix it I have already missed like 3 calls from a bylaw officer.

 

now I don’t know the persons name who is calling most of the time.

4 replies

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  • MilkyWay
  • Mobile Master
  • July 24, 2026

Koodo does offer Inbound Call Display, but this entirely depends on the caller and their carrier for sending out their name on all incoming calls. If they do not send out their name, you will only see their phone number. https://www.koodomobile.com/en/help/call-display

It is possible that the officer chose not to show their caller ID when they called you, which is why you are not seeing any details on your phone.

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  • Pjlal799
  • Author
  • Coach
  • July 24, 2026

Koodo does offer Inbound Call Display, but this entirely depends on the caller and their carrier for sending out their name on all incoming calls. If they do not send out their name, you will only see their phone number. https://www.koodomobile.com/en/help/call-display

It is possible that the officer chose not to show their caller ID when they called you, which is why you are not seeing any details on your phone.

No the bylaw officer for township of. Langley they don’t ever hide there id itll say officer Thompson or Johnson even for my home phone is screwed up its with Telus home services 

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  • MilkyWay
  • Mobile Master
  • July 24, 2026

Unfortunately, there is no way for Koodo to fix this issue, since it depends on the carrier of the caller to provide this information. As for your Telus home phone service, you will need to dial 1-888-811-2323 to speak with a team member. 

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  • Dennis
  • Mobile Master
  • July 24, 2026

I suggest your request a callback via Koodo assist to ensure  inbound Call Display+ is not disabled.

https://www.koodomobile.com/en/help?autobots=rollout

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
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