after installing the koodo sim card i cannot receive or send pictures with mms messenger. I can send text messages but no photos. When i check the status of the phone it says IMS not reregistered. any ideas on how to correct ?
Page 1 / 1
Hi
Just to double check, is Mobile data turned on in your phone settings?
doesn’t work with it on or off. can send a message but cannot send or receive a picture.
Got it!
Can you please confirm the last two digits of the phone number on which you are experiencing the issue?
71
Are you using a koodo purchased phone? Have you checked your APN settings?
Please follow the suggestion from Dennis and let us know if the APN settings match
What type of device are you using?
the MMS proxy was different so i changed it and now it works.
thanks
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.