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Refer a Friend issue


I tried to refer my husband and when he clicked on the link in his email he got the message “ Sorry, you can't introduce yourself. Instead, share your unique link with your friends to get rewarded.” 

He has his own email address (from the same internet service provider as me) and is using the same laptop to retrieve and respond to his emails that I use for my email. 

Why does Koodo’s refer a friend program think that I am trying to refer myself?

Best answer by kcor27

I got to thinking about us using the same laptop aka same IP address. So hubby accessed his email on his cell phone and voila! And he is now in the process of choosing a plan!

Not sure if that was the issue but it worked for us!

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  • Mobile Master
  • 13572 replies
  • March 25, 2025

Let me flag a rep for more info on the matter.


  • Author
  • Rockstar
  • 2 replies
  • Answer
  • March 25, 2025

I got to thinking about us using the same laptop aka same IP address. So hubby accessed his email on his cell phone and voila! And he is now in the process of choosing a plan!

Not sure if that was the issue but it worked for us!