My phone was set for RCS and I was using it. Then it just stopped. When I try to turn it on it says this:
How come it used to work?
Answer
RCS
Best answer by Dennis
I recommend trying the solutions mentioned here
https://community.koodomobile.com/other%2D80596/rcs%2Dchats%2Dnot%2Dsupported%2D7830165
This topic has been closed for replies.
+4What kind of device do you have?
Have you tried restarting your device, removing and reinserting your sim, resetting network settings, etc?
I recommend trying the solutions mentioned here
https://community.koodomobile.com/other%2D80596/rcs%2Dchats%2Dnot%2Dsupported%2D7830165
Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
+4Hi
I'm experiencing the same issue. I just upgraded to a pixel 9pro and RCS is labelled as not supported.
Can someone summarize the solution from the link above? The linked solution has been removed.
+4Hi
The solution mentioned was the following:
- Airplane Mode On
- Long press on messages to bring up menu
- Select the little "i" in the upper corner
- "Force Stop" the app (located at the very bottom of screen)
- Now press on Storage
- Clear Cache and Clear Data (located at the very bottom) Don't worry it won't delete your conversations.
- Restart phone and turn off airplane mode
Let us know if this works for you.
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