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problem when people call me

  • June 17, 2022
  • 1 reply
  • 70 views

When people phone me they have to put in one digit,  as prompted by an automated voice,  before the call will get through to me.  I don't want this feature and have no idea how to remove it.  I am missing very important calls as a result,  please help me. 

Best answer by Dinh

You might have setup “call control” feature with Koodo. Did you add it or someone help you to do that?

If you don’t want it, you can remove it in selfserve. More here https://www.koodomobile.com/en/help/call-control

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Dinh
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  • Mobile Master
  • 17364 replies
  • Answer
  • June 17, 2022

You might have setup “call control” feature with Koodo. Did you add it or someone help you to do that?

If you don’t want it, you can remove it in selfserve. More here https://www.koodomobile.com/en/help/call-control