Poor internet service in Coquitlam

Do others around you who use Koodo/Telus also have issues?

Some locations have worse coverage than others - I experience the same in my town. Have you asked around if others who use Koodo (or Telus/Bell) service have better reception? In that case it might be your phone.

I didn’t ask , but I remember it was almost good at least at Coquitlam Center, now it’s practically doesn’t work there. I don’t know what’s happened .

Could be that they are servicing the area, or perhaps there is construction going on with large concrete blocks. I’m just guessing here… if you have access to another phone, you could try your SIM in that one and see if it improves for you. 

So we need to narrow things down.

When you are having service issues, can you see if others around you (using telus/koodo) are also having issues?

When you are having service issues, are you able to try your sim in another phone (friend or family member)?

I suggest also trying their sim in your phone.

This is to see if the issue is due to the area, your sim, or your phone

I’ve had the issue since last week, no one around me has  telus/koodo. 

At Coquitlam Center center you can literally go and check at the Telus and Koodo stores.  The staff are likely using Koodo/Telus or have devices that are using Telus/Koodo services.

When you say there was no internet, did talk and text still work?

According to the Telus outage map, there is indeed degradation of wireless services for mobile customers in your local area. Service technicians have been engaged, and investigation is ongoing.

You are not alone, I switched from Fido cuz I thought it was slow, but omg Koodo is actually a disaster and I regret switching so bad right now. 
 

My down/ip speed in the middle of the day was 0.85mbps/4.65mbps with full reception on 5g. I’m in one of the condo towers near Coquitlam Center.  I think it’s network congestion. The speed is fine after 8PM and before 9AM, be between then, it’s literally garbage. 

I am calling Koodo technical support every day to file a report. I’m so disappointed with the service and something is horribly wrong with Koodo in Coquitlam area. 

Are you having Koodo home internet or are you a normal mobile customer?  The person in the topic might have a different technical issue though. 

As well, which phone model are you using?