Are you a postpaid or prepaid customer? Do you have access to another phone to receive incoming calls?

yes I do 

i gave my gf’s phone number to support but the earliest callback is 24hours later 

im a post paid customer 

Since you have access to another phone, it would be best to wait for the callback after scheduling it on Koodo Assist. If you have not done that yet, you can send a message to a rep on Facebook Messenger or Twitter.

@helppuk  We have sent you a private message to get more info. Take a look when you get a chance. 

Thank you!!!!!!!! 

Boa_Guy Koodo saved me!!!!!!!!!

Please hwlp me asap i need a puk unloxk code. O work up noethern canada and wothout mt pgone….. im scrwwes plzzzzz belp

@Alex Embury We have sent you a private message to get more info. Take a look when you get a chance.