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Question

Please deactivate my voicemail

  • Nov 7, 2026 12:24 AM UTC
  • 2 replies
  • 17 views

Hi I found an ancient thread saying a rep can remove voicemail on my account (the extended absence instructions don’t work). I’d like to do the same.

 

Would you please remove voicemail from my account? I understand re-enabling would require contacting a rep and that I might lose whatever messages are saved. All I get is scammer voicemail from blocked numbers and it’s really annoying there’s no self-serve way to remove this feature from my account.

 

Please remove it. Thank you.

2 replies

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  • Mobile Master
  • Nov 7, 2026 1:06 AM UTC

You can use the following steps to deactivate your voicemail:

  1. Call your voicemail by holding the number 1 on your dial pad.
  2. Select option 3 to "Manage your greetings".
  3. Select option 4 to "Manage your Extended Absence Greeting".
  4. Select option 2 to record an Extended Absence Greeting if you don’t already have one.
  5. If you have an Extended Absence Greeting recorded, select option 4 to turn on Extended Absence Greeting.
  6. Select option 5 to block callers from leaving a message after hearing the Extended Absence Greeting.

Koodo
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  • Official Rep
  • Nov 7, 2026 2:04 AM UTC

Hi ​@zoffix, would you like to remove voicemail from your line completely? If so, callers will not be able to leave you a message. We’d also recommend listening to or saving the messages before the voicemail inbox is deactivated as any messages will be deleted.