I just upgraded my iphone to a newer iphone and have existing Koodo service but I keep getting an error message saying “cannot transfer phone number, try again later”.
Answer
Phone Number Transfer Error
Best answer by Oliver C
Hi there,
Does your old iPhone happen to have service and a physical sim card? If so, all you need to do is take out the sim from the old phone and put it in the new one. Your number and plan would be tied to the sim, so switching it would then make the new phone use that number.
When in the transfer process and it asks to transfer your number from an old iPhone to an ESIM, just hit no instead. If you don't have a physical sim, let us know.
This topic has been closed for replies.
Hi there,
Does your old iPhone happen to have service and a physical sim card? If so, all you need to do is take out the sim from the old phone and put it in the new one. Your number and plan would be tied to the sim, so switching it would then make the new phone use that number.
When in the transfer process and it asks to transfer your number from an old iPhone to an ESIM, just hit no instead. If you don't have a physical sim, let us know.
Thank you Oliver!!! Moving the SIM over to new phone worked, all i needed to do, started working right away! Appreciate your response, have a great day 😊
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