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phone not working in UK

  • June 1, 2022
  • 1 reply
  • 264 views

I arrived in the UK and I am unable to make calls or receive text.  I do have the option for International Roaming on my account. Any help would be appreciated. 

Best answer by Chris Koodo

@Jag10180  - Everything seems to be provisioned on your account correctly. Did you receive the welcome msg when you arrived?

How about your network settings? Are they set to automatic? 

Take a look at some of the troubleshooting steps here 👇 and let us know if anything works

 

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1 reply

Chris Koodo
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  • Official Rep
  • Answer
  • June 1, 2022

@Jag10180  - Everything seems to be provisioned on your account correctly. Did you receive the welcome msg when you arrived?

How about your network settings? Are they set to automatic? 

Take a look at some of the troubleshooting steps here 👇 and let us know if anything works