Skip to main content
Koodo Community
Answer

people see me Texting from OLD OLD number

  • November 19, 2025
  • 5 replies
  • 50 views

people see me Texting from OLD OLD number, I get texts to my new number... but send text from old old number I had.

Best answer by Oliver C

In your device settings, have you tried clearing the app data and cache for RCS chat? Try this and restart the device, it can sometimes fix the issue. It is a common problem with the app when a different number is used from what it had before.

This topic has been closed for replies.

5 replies

Forum|alt.badge.img+4
  • Mobile Master
  • November 19, 2025

Which device are you currently using? Did you recently port over to Koodo? Have you restarted your phone after the port transfer?


  • Author
  • Connector
  • November 19, 2025

S24U, Same SIM card from the dawn of time.

PS: under RCS chats its showing the number they see, 

 


Forum|alt.badge.img+4
  • Mobile Master
  • Answer
  • November 19, 2025

In your device settings, have you tried clearing the app data and cache for RCS chat? Try this and restart the device, it can sometimes fix the issue. It is a common problem with the app when a different number is used from what it had before.


  • Author
  • Connector
  • November 19, 2025

s/koodo support was a big help,... clearing the app data and cache, that worked! thank you 🤗


Forum|alt.badge.img+4
  • Mobile Master
  • November 19, 2025

No problem! Happy to help 🙂