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Only getting 3G

  • September 1, 2023
  • 1 reply
  • 453 views

Westword

We live in the middle of Advanced 4G LTE zone but are getting only 3G service.  About to switch providers if this isn’t resolved.

 

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1 reply

  • Advocate
  • September 1, 2023

What is your phone model? Could your phone be on 3g only mode? You can change it by going to Settings > Mobile Networks > Network Mode and ensure it’s on 5G/LTE/HSPA/GSM mode or LTE/5G on.