I am actually in uae outside of Canada. I didn’t pay in time my bill. The line was suspended, I paid. The network was active before the suspension but after The has no more connection to network.
I talked with the assistant they don’t call back international number. My Canadian line is not working what I do?
thank for your help
Best answer by Dinh
View original
+4
If you paid through online banking it takes 3-5 business days for the payment to go through, if you did it online, it should only take up to 15min.
If your account is showing a $0 balance in your self serve account then you should be good. Have you tried restarting your phone to see if that restores your service?
thank you for your comment!
yes I restarted phone not work, I paid by credit card! After i Reeded comment here and
I testarde phone network setting as I saw in other comments. after i chose manually form 2 supplier provider and it works.
not sure if all is good but phone work
Thanks
Is there any specification for the choice of supplier to choose manually in Dubai?
+4
Is there any specification for the choice of supplier to choose manually in Dubai?
You could see the roaming partners of Koodo here https://assets.ctfassets.net/8cecwr1x4jkf/4LXFhimjwcok4pWRX7opfh/ec82c8c4d2d6347da76181f40e05c037/English_Coverage_Maps_Updated_2022_09_30.pdf
For UAE, they are Du and Etisalat
All good! Challenge resolved thank you everyone for your help!
Thank you for this forum , nice initiative!
yassine
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.