Could you take a snapshot of your APN settings and posted here? I wonder if there was little detail that wasn't correct

Please find attached current apn settings

Hi @Dinh,

Can you please check the apn settings in the above snapshot and advise corrections?

Thank you

From the screenshot, the apn seems to be ok. However it seems your phone wasn't compatible with Koodo network. Can you make call or send text at all?

No. No Network.

Can you reset network setting of the phone to see if it can have any signal? I assumed you are residing in area where Koodo signal is available?

As well, was your phone a global version or a local version?

Yes, I tried resetting network settings but in vain. I have other two phones with Koodo sim at my place.

How do you find if phone is global version or local version?

How did you get the phone? You should be able to see the detail of your model in Settings >> about phone 

Hi @Dinh ,

Below are the details about my device.

• OnePlus Nord CE 3 Lite 5G 
• Model: CPH2467
• Bought in India last month.
• Android version 13
• OxygenOS 13.1

Please let me know if you need any more information to troubleshoot 

Thank you very much in advance for helping me out on this.

It is the India model https://m.gsmarena.com/oneplus_nord_ce_3_lite-12198.php

That version didn't have a proper 3G and 4G bands to work on Koodo network unfortunately. You might have to find another phone if you want to use Koodo network https://www.koodomobile.com/en/help/my-phone-compatible-koodo

I just tried different APN settings as shown below .  The data worked for a while and then stopped but no calling feature.

MMSC 

http://aliasredirect.net/proxy/koodo/mmsc

MMS proxy

74.49.0.18

MMS Port

80

MCC

320

MNC

220

APN Type

Default,mms,supl,dun

Everything else remains same. 

Your phone had one band of 3G that can work with Koodo. So on a lucky day, you might have some signal. However most of the time, it would behave like what you saw so far.