I just opened my new samsung a32 front camera looks like there is a constant sepia filter on it? The colors are terrible. is this normal?
Answer
my new samsung a32 front camera looks like there is a constant sepia filter
Best answer by Robert T
Did you remove the film protecting the camer if any? Also, check the camera app to see if no filter is applied.
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Did you remove the film protecting the camer if any? Also, check the camera app to see if no filter is applied.
When you like my post, my boss gives me a raise, my dog is happier and my kids love me more.
I have removed all films but still looks terrible. There's no filters on. Disappointing on a new phone.
Did you enable night mode or blue light filter by mistake?
When you like my post, my boss gives me a raise, my dog is happier and my kids love me more.
I checked those and they were both off. The screen itself looks great, but when the front camera is on the colors aren't great. Grayscale or sepia colored looks depending on different lighting. Very strange.
+4Can you try to test the phone outdoor with good lighting condition and see if the issue follows?
Also, can you send the taken pictures to your friend and see if the color problem stays (to make sure the issue was from the camera and not the screen).
Remember you have 15 days (30 days if bought online) to return the phone. Otherwise warranty is the only option if you exceed those times
https://www.koodomobile.com/help/warranty-and-repair-policy
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