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my new samsung a32 front camera looks like there is a constant sepia filter

  • October 23, 2021
  • 7 replies
  • 335 views

I just opened my new samsung a32 front camera looks like there is a constant sepia filter on it? The colors are terrible. is this normal?

Best answer by Robert T

Did you remove the film protecting the camer if any? Also, check the camera app to see if no filter is applied. 

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7 replies

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  • Mobile Master
  • 12008 replies
  • Answer
  • October 23, 2021

Did you remove the film protecting the camer if any? Also, check the camera app to see if no filter is applied. 


  • Author
  • Beginner
  • 2 replies
  • October 23, 2021

I have removed all films but still looks terrible. There's no filters on. Disappointing on a new phone. 


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  • Mobile Master
  • 12008 replies
  • October 23, 2021

Did you enable night mode or blue light filter by mistake? 


  • Author
  • Beginner
  • 2 replies
  • October 23, 2021

I checked those and they were both off. The screen itself looks great, but when the front camera is on the colors aren't great. Grayscale or sepia colored looks depending on different lighting. Very strange. 


Dinh
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  • Mobile Master
  • 17356 replies
  • October 23, 2021

Can you try to test the phone outdoor with good lighting condition and see if the issue follows? 
Also, can you send the taken pictures to your friend and see if the color problem stays (to make sure the issue was from the camera and not the screen).


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  • Mobile Master
  • 12008 replies
  • October 23, 2021

Take a picture and upload it here so I can see


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  • Mobile Master
  • 29042 replies
  • October 25, 2021

Remember you have 15 days (30 days if bought online) to return the phone. Otherwise warranty is the only option if you exceed those times 

https://www.koodomobile.com/help/warranty-and-repair-policy