MMS no longer working, how I fixed it on my phone

My wife went through 3 Koodo staff trying to fix her MMS. Hope they pick up on this post because this is what it took. Appreciate you posting 😌

Thank you!!! This worked for me too. Definitely change the original Koodo APN, don’t make a new one (I tried that first and it din’t work)

Worked for me as well, I tried a lot of different things before this. Thank you!

I am unable to edit the original default APN, all greyed out. Making a new APN did not work. Resetting network, turning off phone, turning off WiFi, restarting. nothing works.

Any other suggestions? Stopping being able to send MMS Wed 28 Feb 2024.

Hi @Mackinlo 

If you have one of the models listed in the article here https://www.koodomobile.com/en/help/picturemessagingchanges, a device upgrade would be needed

Wonderful. Can’t afford a new phone. Thanks.

Feel free to check out current deals here https://www.koodomobile.com/en/phones, we have some great offers for phones, some of them starting from $0 down and $0 monthy tab on 24 months (available on specific tab and plans)

If you are interested in any of the available deals, ordering online will save you the $60 connection fee. If you have questions or wish to review other deals, feel free to schedule a call back through our virtual assist and a rep will be happy to go over the available options based on your needs.

The weird thing is that I can send photos to Samsung phones, just not iPhone phones.

Why would that be?

Which device are you currently using? Did you recently switch from iPhone to Android?

No. I have an older android.

Resolved only by installing a different text messaging app (Google Messages was installed as default and had no APN settings).