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lost SIM card, can I keep my number

  • June 2, 2023
  • 3 replies
  • 1211 views

I lost my SIM card. How can I get a new SIM card while keeping my old phone number?

Best answer by Allan M

To purchase a Koodo sim card you can:
Visit a Store: https://www.koodomobile.com/en/find-nearest-store
or Buy Online: https://www.telus.com/en/mobility/accessories/product/koodo-tri-sim

Then to swap the sim card onto your account with your number you can follow the steps found here:
https://www.koodomobile.com/en/help/koodo-sim-support

This topic has been closed for replies.

3 replies

Allan M
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  • Mobile Master
  • Answer
  • June 2, 2023

To purchase a Koodo sim card you can:
Visit a Store: https://www.koodomobile.com/en/find-nearest-store
or Buy Online: https://www.telus.com/en/mobility/accessories/product/koodo-tri-sim

Then to swap the sim card onto your account with your number you can follow the steps found here:
https://www.koodomobile.com/en/help/koodo-sim-support


Thank you!


Concerning the new order on the iPhone there was not a sin card issued