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Question

koodo cant contact me because my phone is broken!

  • August 28, 2026
  • 1 reply
  • 19 views

At final stage of checkout online it’s asking to enter a code sent to my phone. But I can’t recieve it because my phone is broken and I can’t schedule a callback because my phone is also broken.

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1 reply

Sophia
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  • Mobile Master
  • August 28, 2026

Sorry to hear your phone is broken. If you have a physical SIM card, you can just insert it in another phone to receive your call. Or alternatively, you can receive the call on any other number, it doesn’t have to be your own.