Skip to main content
Koodo Community
Question

Koodo 5G speed throttling when streaming?

  • August 28, 2026
  • 8 replies
  • 69 views

I like to stream YouTube and Twitch when I'm on the go but I can only stream upto 480p on 5G. These speeds should be more than enough to stream at 720p60 and 1080p60 quality. Is there some intentional network speed throttling going on for video/live streaming? 

 

8 replies

Forum|alt.badge.img+4
  • Mobile Master
  • August 28, 2026

If there are capacity issues on the towers then koodo does reserve the right to throttle users. But it is unclear if this is the case. 

Do you have this issue at home at night when you turn off wifi to test it out? 


  • Author
  • Rockstar
  • August 28, 2026

If there are capacity issues on the towers then koodo does reserve the right to throttle users. But it is unclear if this is the case. 

Do you have this issue at home at night when you turn off wifi to test it out? 

Yes I have tested it at home as well. Videos/live streams buffer on 5G often but when I turn wifi back on, it plays normally. Same issue with tiktok. 


Forum|alt.badge.img+4
  • Mobile Master
  • August 28, 2026

What happens when you disable 5G and just try to stream on 4G LTE?


  • Author
  • Rockstar
  • August 28, 2026

What happens when you disable 5G and just try to stream on 4G LTE?

Same issue unfortunately 


Forum|alt.badge.img+4
  • Mobile Master
  • August 28, 2026

What happens when you stream video from other sites?

 

And can you test this in another device?  Can you take your sim and put it in another phone to see if the issue remains?


Forum|alt.badge.img+4
  • Mobile Master
  • August 28, 2026

That is correct. It is called Wireless Network Experience Optimization and has been implemented by Koodo since 2012. It is meant to improve video streaming and web page loading by encoding files to reduce their size. https://www.koodomobile.com/en/wireless-video-experience-optimization


  • Author
  • Rockstar
  • August 28, 2026

What happens when you stream video from other sites?

 

And can you test this in another device?  Can you take your sim and put it in another phone to see if the issue remains?

Same issue on YouTube, it starts buffering at 1080p. I've tried it on my old S20 FE, same buffering issues. However when I tried a Fido Sim card, those issues went away. So it seems to be a network issue to me. 


Forum|alt.badge.img+4
  • Mobile Master
  • August 28, 2026

I believe you can get around this by using a VPN to stream your videos. Otherwise, you should have not this issue with Rogers or Freedom Mobile.