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Question

iPhone 17 Constantly Dropping Calls

  • September 3, 2026
  • 3 replies
  • 15 views

New iPhone 17 from April 2026 is constantly dropping calls in the past 3 weeks. Not sure what’s happening and I’ve done the recommended steps of airplane mode, turning phone off/restarting, and turning off Wi-fi calling. It was working fine until up to a few weeks ago!

3 replies

Dinh
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  • Mobile Master
  • September 3, 2026

Did anything change around the time it started, an iOS update, a move, a new area? As well, is it dropping everywhere or only in certain spots, indoor or outdoor, and do others nearby on Koodo or Telus have the same problem in the same places?

You didn't mention reset network settings or reseating the SIM, so I would do those two first. Power the phone off before removing and reinserting the SIM. More tips here https://www.koodomobile.com/en/help/im-not-getting-any-network-service


If nothing changes, put your SIM in another phone. If the problem follows the SIM it points to the SIM or the account, if it stays with the iPhone it's the device or the coverage in your area.


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  • Mobile Master
  • September 3, 2026

Have you asked your friends and neighbours using Telus or Bell in your local area to see if they are experiencing the same issue? Do you get a better signal once you leave the area?


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  • Mobile Master
  • September 3, 2026

What area are you in? 

When you calls drop is your Signal low?