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Question

Iphone 16 speaker not working

  • June 8, 2026
  • 3 replies
  • 50 views

Voice memo speaker isn't working properly on my IPhone 16. I pay for warranty every month, who do I contact to get this fixed ? 

3 replies

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  • Mobile Master
  • June 8, 2026

If you have had the device for less than a year, then you can try to claim the manufacturers warranty through apple and have the speaker replaced if it is due to a manufacturer defect. This would be free so I recommend this first.

If you pay for apple care then the warranty is also fulfilled through apple and not Koodo. Note if the speaker was damaged or is past the 1 year mark, you cannot claim the manufacturers warranty but can still use apple care.

If you’re past the one year manufacturers warranty and pay for koodo’s device care complete instead of apple care, this is fulfilled by a 3rd party company called Asurion. You can put in a claim through the link and they will provide you a quote of the deductible for the repair.

https://www.asurion.com/claims/koodo/


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  • Mobile Master
  • June 8, 2026

Have you tried these steps to troubleshoot your speaker? https://support.apple.com/en-ca/118432


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  • Mobile Master
  • June 8, 2026

Does your speaker work with other apps?