I want to unlock my iPhone 7 help me please?

You can unlock your older iphone you will need your IMEI and you will need to go through Koodo assist

https://www.koodomobile.com/en/help?autobots=rollout

You can follow the koodo webpage below.

https://www.koodomobile.com/en/help/unlocking-your-phone?srsltid=AfmBOopzVQ7p7lAVrpK2B7CR6AvvNxZ66krj2Q7QrumcuMpLCgvi7Cpp

its locked with koodo need to submit request for successfully unlock

Did you follow through the request via Koodo assist like it mentions in the Koodo article i posted above?

yes there is no agent connect because they said you don’t have account

I suggest going through the prepaid path.
And you will be able to schedule a callback with a rep to help unlock your phone.
 

​@brendagrim 

We have sent you a PM to confirm the IMEI, please check your community inbox when you get the chance.

yes they replied callback number and i don’t have any callback number so what i do now?

If you dont have a callback number then I suggest you reply to the private message Flo has sent you