You’ll have to get in touch with customer service.

You can schedule a callback with a rep at koodo.com/chat.

Just type in “I want to cancel my account” and follow the prompts.

I want to cancel my account but I can’t receive calls or text messages due to one of your agents not ensuring the transfer from Virgin. went through correctly,
I see to be suspended between the two can’t access either account and 8 don’t want to wait 90 days

It should be noted that you have a different issue. You can create your own post by scrolling to the top right-hand corner of the page.