I recently transferred my phone number and existing plan to my wife (using transfer of ownership), and that was fine. Now if I log into my Koodo account, when I try to add a new line (click Shop-Plan), the plan page shows up but is greyed out with a blue box on top saying “Please select an account”.
I have no options to choose or any way to proceed past this screen.
Do I need to set up a new account with Koodo??
Thanks,
John
Best answer by Boa_Guy Koodo
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