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Question

i have to turn on data to send mms

  • 21 May 2023
  • 5 replies
  • 209 views

Yesterday I had a Telus sim and I could send and receive photos in my messages.  Today I have Koodo sim and I have to turn on my data in order to send and receive photos in my messages.  What needs to be done so I don’t have to keep turning my data on and off?


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5 replies

Userlevel 7
Badge +4

Data needs to be on for sending and receiving MMS. Your options are a data block for $5, or you could choose a prepaid plan if data is not needed at all - you can have unlimited calling/texting for $25.

Well how come I didn’t need to have data turned on with my Telus sim card?

 

Userlevel 7
Badge +4

This isn’t just a Koodo thing, it’s the same with every carrier.

Unless you’re using RCS, iMessage, or some other internet based messaging feature, then data has to be turned on for MMS.

What kind of phone are you using?

Here’s the solution:

https://www.koodomobile.com/en/help/picturemessagingchanges

 

Userlevel 7
Badge +4

That’s just an article about updating settings for legacy devices so that MMS continue to work. You still need to have data turned on though.