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I can't download files

  • 6 April 2024
  • 5 replies
  • 49 views

Good afternoon, I need help please, I cannot download files, such as photos, etc., in text messages, how can I do it, thank you 

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Best answer by Dinh 7 April 2024, 01:37

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Userlevel 7
Badge +4

What phone do you have?

Userlevel 7
Badge +4

Do you have your mobile data turned on?

Redmi 8 pro

YIf I have the data activated

Userlevel 7
Badge +4

Redmi 8 pro

YIf I have the data activated

It might be the issue with MMS, if your phone wasn't the one that Koodo supported, you might have issue with it 

https://www.koodomobile.com/en/help/picturemessagingchanges

Thank you very much