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I can't download files

  • April 6, 2024
  • 5 replies
  • 109 views

Good afternoon, I need help please, I cannot download files, such as photos, etc., in text messages, how can I do it, thank you 

Best answer by Dinh

Redmi 8 pro

YIf I have the data activated

It might be the issue with MMS, if your phone wasn't the one that Koodo supported, you might have issue with it 

https://www.koodomobile.com/en/help/picturemessagingchanges

This topic has been closed for replies.

5 replies

Sophia
Forum|alt.badge.img+4
  • Mobile Master
  • April 6, 2024

What phone do you have?


Allan M
Forum|alt.badge.img+4
  • Mobile Master
  • April 6, 2024

Do you have your mobile data turned on?


  • Author
  • Beginner
  • April 6, 2024

Redmi 8 pro

YIf I have the data activated


Dinh
Forum|alt.badge.img+4
  • Mobile Master
  • Answer
  • April 6, 2024

Redmi 8 pro

YIf I have the data activated

It might be the issue with MMS, if your phone wasn't the one that Koodo supported, you might have issue with it 

https://www.koodomobile.com/en/help/picturemessagingchanges


  • Author
  • Beginner
  • April 12, 2024

Thank you very much