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How to get Easy Roam working from Europe

  • January 27, 2023
  • 1 reply
  • 219 views

Currently in Europe and made the mistake of putting my account on Seasonal Hold before I left Canada. Went to the Koodo website and changed my plan back to active, but Easy Roam is not working. Have scheduled 3 callbacks and not one of them worked. Have tried everything included removing the Koodo SIM card and requested 3 callbacks none of which worked. How do I get my account rebooted by Koodo?

Best answer by Macs01

Turns out the solution was quite simple. Take cellular off automatic and manually select a provider, in my case Vodaphone. Thanks to Veronica.

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  • Rockstar
  • Answer
  • January 27, 2023

Turns out the solution was quite simple. Take cellular off automatic and manually select a provider, in my case Vodaphone. Thanks to Veronica.