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How to get Easy Roam working from Europe

  • 27 January 2023
  • 1 reply
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Currently in Europe and made the mistake of putting my account on Seasonal Hold before I left Canada. Went to the Koodo website and changed my plan back to active, but Easy Roam is not working. Have scheduled 3 callbacks and not one of them worked. Have tried everything included removing the Koodo SIM card and requested 3 callbacks none of which worked. How do I get my account rebooted by Koodo?

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Best answer by Macs01 27 January 2023, 12:50

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Turns out the solution was quite simple. Take cellular off automatic and manually select a provider, in my case Vodaphone. Thanks to Veronica.