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How to fix incoming calls and outgoing calls not going out- phone not allowing me to make calls

  • May 8, 2023
  • 3 replies
  • 1476 views

How to fix incoming calls and outgoing calls not going out- phone not allowing me to make calls

Best answer by Dinh

There are many possible reasons for that issue. We need more information to find out what it is.

Can you tell us about your plan? Which phone are you using? Have you checked your self-serve to see if your plan was active? Also, are you in an area that you can receive Koodo signal?

This topic has been closed for replies.

3 replies

Dinh
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  • Mobile Master
  • Answer
  • May 8, 2023

There are many possible reasons for that issue. We need more information to find out what it is.

Can you tell us about your plan? Which phone are you using? Have you checked your self-serve to see if your plan was active? Also, are you in an area that you can receive Koodo signal?


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  • Mobile Master
  • May 8, 2023

How to fix incoming calls and outgoing calls not going out- phone not allowing me to make calls

What about putting your SIM card in another device? Does it work?


  • Author
  • Beginner
  • May 8, 2023

Thank you for your responses. Koodo technical support helped me to sort out the problem. It's their technical fault in my region.