I have been trying (6 times) to contact “customer service” and was told that a text would be sent to me to arrange a call-back. Never happened - no text and of course no call-back. How do I get help with this issue?
Question
How do I enable wifi calling on my iphone 13 mini??
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What is the error you are getting? Listen to this video that shows how to enable wi-fi calling on the iPhone :
The message I get when I try to enable wifi calling in Settings (which is currently OFF) is “To allow Wi-if calling on this account, contact Koodo”. I called the so-called customer service phone number and the bot told me that i would receive a text message, and then a call-back. I tried eight times this morning and did not receive any txt message.
I followed your directions above in the video but I only receive this message “To allow WiFi calling on this account, contact Koodo”.
+4
+4Can you check your addon in selfserve to see if you had the “volte access” addon there? It was one of the provisions for wifi calling.
A Koodo customer, opinions are my own.
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