Koodo Community
Question

going back from esim to sim

  • 20 September 2023
  • 3 replies
  • 360 views

Hello, I made my sim card an e-sim using my iphone 13 pro, and now I deleted it and I want to use my normal sim card again, how can I do that ?


This topic has been closed for comments

3 replies

Userlevel 7
Badge +4

You can try to switch SIM in Koodo self-serve from the eSIM to the old physical SIM. It might work. If that doesn't work, you will have to get another new SIM from Koodo and switch to it.

Where can I get a koodo sim for my phone

Userlevel 7
Badge +4

Where can I get a koodo sim for my phone

You can get a replacement one at any Koodo store or online at https://www.telus.com/en/mobility/accessories/product/koodo-tri-sim