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Koodo Community

esim port

  • August 7, 2026
  • 3 replies
  • 27 views

I am waiting to port my esim over in an insanely frustrating cusrtomer service experience, at which point I will promptly be dropping Koodo. The 2 hour wait times and non-live chat is a disgrace.

3 replies

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  • Mobile Master
  • August 11, 2026

What are you trying to do?

Are you trying to move an esim from 1 phone to another or port a phone number?


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  • Mobile Master
  • August 12, 2026

Let me flag a rep for you.


Koodo
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  • Official Rep
  • August 12, 2026

Hi ​@Goingtolosemymind, from the notes on your account it seems you were able to get in touch with our team for assistance with this. We’re here if you have any questions!