Happy Holidays! 

By upgrading, are you looking to upgrade to a newer phone? 

Or are you looking for the next Android software upgrade release date?

If you want to upgrade the Moto G Pure phone to a newer phone, the link below will guide you through a step-by-step process if you want to order online. Or, if you prefer, you can purchase in-store. (Note that when you order online, the $50 connection fee gets waived).

Upgrading your phone

Thanks for replying rikkster.  I see the phone I’m looking at says Android 1.  Another of the Motorola variety says Android 10.  Don’t know if it’s a typo or if it really is that low of a system!!  

According to the list, I don’t see a software update scheduled for this device. Did you purchase it with Koodo or through a third-party retailer? 

Rikkster -- I finally decided to buy a different phone.  Thanks for being the only one to reply during this busy time of year.

Wishing you the best!

Here would be the full specs on the phone.

The version Koodo offers would run Android 11.

Thanks Allan! I finally gave up and decided on another phone.  Best to you for the holiday!