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Question

Do Koodo sim cards work with Infinix phones?


- the phone was bought in Africa (Infinix Smart 6)

- I no longer have my old phone or sim card, so I bought a new card and used self serve to move my number to the new sim card in the new Infinix phone

- it's my first time trying to use a Koodo sim card on the phone, it did not work

- I have restarted my phone + removed and reinserted the sim card multiple times 

- in my settings the sim card is detected as "Telus" not Koodo 

- my settings say there's no service when the card is inserted 

- is this happening because Koodo doesn't work on Infinix phones or is there another issue? 

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2 replies

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  • Mobile Master
  • 6176 replies
  • August 31, 2022
Kouakou wrote:

- the phone was bought in Africa (Infinix Smart 6)

- I no longer have my old phone or sim card, so I bought a new card and used self serve to move my number to the new sim card in the new Infinix phone

- it's my first time trying to use a Koodo sim card on the phone, it did not work

- I have restarted my phone + removed and reinserted the sim card multiple times 

- in my settings the sim card is detected as "Telus" not Koodo 

- my settings say there's no service when the card is inserted 

- is this happening because Koodo doesn't work on Infinix phones or is there another issue? 

Did you try resetting your network settings?


Philosoraptor
Forum|alt.badge.img+4
  • Mobile Master
  • 5476 replies
  • August 31, 2022

According to Gsmarena, your phone is compatible. Do you by any chance have it set to 2G only?