Hi,
I never received a code to activate my eSIM and so to complete my number transfer. Now I’m unable to receive or make phone calls ‘cause I don’t have any service. Can you send me an email with a code or a QR code so I can activate my eSIM?
Question
didn't receive any txt or QR code to activate my eSIM
+4Can you tell us a little more? How/when did you sign up with Koodo? Do you have an account yet?
Hi Sophia, thks for replying.
2 days ago a rep from Koodo called and offered me a better plan than I had with my previous carrier. At the end of the conversation he told me that he will hang up so I can receive the text with the code to activate the eSim. I never received it…
In the meantime, I created my account in the Self-Serve (which is complete now) and gave the authorization to my previous carrier to transfer my number to Koodo. Since, I have no service and no data.
I looked online, followed the steps to set up the eSIM, but I need a code from Koodo to be able to finish.
Login to the community
No account yet? Create an account
Login using your Koodo Self Serve Login using Facebook
or
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.