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Currently visiting Pakistan, but my phone won't pick up a network.

S

Hello, 

I am currently visiting Pakistan, and I do not have EasyRoam enabled through Self-Serve.

I don’t intend on using my device during travel, however my phone (iPhone 12) will not pick up any signal whatsoever. I have tried removing my SIM and reinserting but still no luck. My biggest problem is that I am not able to receive text messages. I do not need to send texts, but receiving them is important since various 2-factor authentication codes are sent to my phone number but because there is no reception I am not receiving any of these important texts. Any guidance you can provide would be greatly appreciated. 

Best answer by Goran

International Voice Roaming is sufficient to enable calls and texting. Once you have added it in self-serve, restart your phone and you should be able to connect. If you still cannot, do let us know.

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  • MilkyWay
  • Mobile Master
  • 6176 replies
  • March 16, 2022
SamHyder wrote:

Hello, 

I am currently visiting Pakistan, and I do not have EasyRoam enabled through Self-Serve.

I don’t intend on using my device during travel, however my phone (iPhone 12) will not pick up any signal whatsoever. I have tried removing my SIM and reinserting but still no luck. My biggest problem is that I am not able to receive text messages. I do not need to send texts, but receiving them is important since various 2-factor authentication codes are sent to my phone number but because there is no reception I am not receiving any of these important texts. Any guidance you can provide would be greatly appreciated. 

Did you include the International Voice Roaming and International Data Roaming add-ons to your account?

S
1 person likes this
  • S
    SamHyder
G
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  • Goran
  • Mobile Master
  • 13576 replies
  • Answer
  • March 16, 2022

International Voice Roaming is sufficient to enable calls and texting. Once you have added it in self-serve, restart your phone and you should be able to connect. If you still cannot, do let us know.

S
  • SamHyder
  • Author
  • Beginner
  • 1 reply
  • March 19, 2022

Thank you both for your help, enabling the add-ons worked :) 

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