My iPhone 15 Pro receives ordinary calls normally, but calls forwarded from my building's intercom go straight to voicemail without ringing. I checked Silence Unknown Callers, blocked contacts, and Call Forwarding. The code *#61# reports that voice call forwarding when unanswered is disabled. Can you check whether my line has a voicemail or call-screening setting that could be diverting these calls?
Question
Condo intercom
+4I wonder if you have Call Control on the line. Any caller who isn't on your authorized list gets challenged to key in a phone number before the call connects, and an intercom can't do that, so it would end up in voicemail while your regular calls ring normally. Log in to Self Serve, go to Mobile Services and Manage add-ons, and check whether Call Control shows up there. More details here https://www.koodomobile.com/en/help/call-control
As well, is Apple Live Voicemail turned on? Some customers do have problems with their Koodo voicemail when it is.
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