We added a line for my daughter. When asked if we would like her name to show up for caller ID I selected yes. Unfortunately, they got it wrong. My name shows up instead of hers. Since there is no customer service does anyone know how I can turn this off?
PS I hope it's not going into the physical location. Ours is calling us repeatedly to try to get us to choose a more expensive plan.
We added a line for my daughter. When asked if we would like her name to show up for caller ID I selected yes. Unfortunately, they got it wrong. My name shows up instead of hers. Since there is no customer service does anyone know how I can turn this off?
PS I hope it's not going into the physical location. Ours is calling us repeatedly to try to get us to choose a more expensive plan.
You need to schedule a callback through Koodo Assist to remove the Outbound Calling Name Display feature. https://Koo.do/Chat
There is customer service with Canada. I’m confused sorry, what do you mean about physical location and “ours” calling you repeatedly to get a more expensive plan?
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