Cell phone provider you can reach a agent

What's the issue you need help with? You can ask here as well, reps are available in the forum and a lot of things do get resolved right here.

For a callback, go to www.koodo.com/chat and type what you need (for example "I want to cancel"), the system will call you back at a valid Canadian number. Facebook Messenger and X are the other ways to reach a rep, the links are at the bottom of this forum page.

And if it's about a charge on your bill, you don't need an agent on the phone at all. The Ask us to review a charge tool in Self Serve handles that and they reply back by text or email https://www.koodomobile.com/en/help/ask-us-to-review-a-charge-on-your-bill