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cant get messages or FaceTime after getting new phone/sim No network available

  • 31 October 2023
  • 2 replies
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C

Hello, I upgraded from iPhone SE to iPhone 12. Put in my new SIM card and it says SOS on top right corner and when I go to cellular options it’s showing no network available. I’ve done everything turned off. iMessage turned off Facebook turned off phone made sure I was connected to Wi-Fi reset my network settings and nothing is working. I keep saying that my iMessage needs to be activated. Saying when I go to settings general about it states physical sims network not available. Help!

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Best answer by Dinh 31 October 2023, 04:27

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Dinh
Userlevel 7
Badge +4

The SIM card, shipped with the phone, was an inactive one. if you can, you could put your old SIM from SE into the 12.

If you want to use the new SIM, follow this link to switch https://www.koodomobile.com/en/help/koodo-sim-support

A Koodo customer, opinions are my own.
C

Thank you so much! I can’t believe I did not think of this. It worked. Many thanks!!

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